At Astern Spices, we are committed to delivering the finest spices to your doorstep with efficiency and care. Our shipping process is designed to ensure a smooth and reliable experience for every customer. Please review our shipping policy below for complete transparency.
All orders placed with Astern Spices are processed and dispatched within 2–3 business days from the date of order confirmation.
Our team carefully packs every product to maintain the freshness, quality, and integrity of our spices during transit.
Orders placed on weekends or public holidays will be processed on the next working business day.
Once your order has been dispatched, you will receive a confirmation message/email with tracking details so you can monitor the status of your shipment.
Delivery timelines may vary depending on the destination location and logistics partner, but most orders are delivered within 3–7 business days across India.
All products are packed securely using food-safe and durable packaging materials to ensure they reach you in perfect condition.
We take special care to protect spice containers and maintain their aroma, freshness, and quality.
Shipping charges, if applicable, will be calculated and displayed at checkout based on the order value and delivery location.
From time to time, promotional offers such as free shipping may be available on select orders.
After dispatch, customers can track their order through the tracking link provided via email or SMS.
If you face any issues with tracking or delivery, our support team will be happy to assist you.
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances such as weather conditions, logistical disruptions, or regional restrictions. We appreciate your patience and understanding in such situations.